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Insurance and Billing FAQ

WILL MY HEALTH INSURANCE COVER THERAPY?

WHAT ARE THE SESSION RATES?

Ingrid is currently able to accept Aetna and Anthem BCBS. In the coming months, Oxford, United, and CDPHP will also be available! Your coverage is determined by your individual plan. The first step in scheduling is confirming your insurance coverage and copay amount.

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Services are also offered with self pay. Superbills can be provided for out of pocket payments. 

Sessions rates are based off of a 53-60 minute session.

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Individual session: $140

Relationship session: $180

Professional Consultation: $140 or your session rate

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A number of sliding scale session slots are available based off of financial need. Sliding scale rates are based off of household income. 

WHY WOULDN'T SOMEONE USE INSURANCE?

When using insurance, we are required to document an official diagnosis during the first session. This diagnosis serves as your "proof" of needing services. We are required to submit detailed notes for each session to your insurance company. While I take your privacy extremely seriously, insurance providers have their own rules and regulations that we must file to have your sessions covered. 

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Opting out of insurance provides more autonomy in your treatment, where you and your therapist are able to tailor your treatment to exactly what you need. Without insurance, there is no requirement to meet a diagnosis or officially document a diagnosis. As a gentle reminder, even without using insurance to cover session payment, every licensed counselor is required to meet a high ethical standard set forth by our specific licensing entity. The quality of care you receive for private pay sessions is the same considerate and mindful care received when using insurance. 

WHAT IS THE CANCELLATION POLICY?

Every appointment time is protected once it is reserved, however cancellations do happen. If a session is cancelled more than 48 hours before the appointment time, there is no fee. 

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Cancellations made within 48 hours of the appointment time incur a $75 fee.

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Cancellations made the same day as the appointment incur a $100 fee.

 

If the client does not show within 10 minutes of their appointment start time and did not reach out before the session time, they will be charged the full private pay session fee. ($140 for individual sessions, $180 for couple and relationship sessions.)

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